MICHEAL NWANKWO
Junior Developer | Sales, Administrative & Hospitality Professional
Lagos, NG.Work
Identity International (IDT)
|Sales Manager
Lagos, Lagos, Nigeria
→
Summary
Managed client relationships and sales operations, driving business growth and enhancing customer satisfaction through effective administrative and communication strategies.
Highlights
Cultivated strong client relationships, leading to improved satisfaction and a high retention rate across a diverse portfolio.
Directed daily sales operations, consistently exceeding targets and contributing significantly to overall business growth and revenue generation.
Utilized strong communication and negotiation skills to secure favorable outcomes and resolve complex client issues effectively.
RICHVILLA Apartment
|Receptionist
Lagos, Unity Estate, Nigeria
→
Summary
Managed front desk operations and client relations, ensuring smooth office flow and providing essential administrative support to staff and management.
Highlights
Provided exceptional first impressions by warmly welcoming and efficiently attending to clients.
Managed comprehensive front desk operations, including prioritizing incoming calls, scheduling appointments, and resolving diverse inquiries, ensuring seamless daily flow.
RICHVILLA Apartment
|Cook / Kitchen Assistant
Lagos, Unity Estate, Nigeria
→
Summary
Efficiently prepared and served meals in a fast-paced kitchen environment, maintaining high hygiene and quality standards while optimizing service delivery.
Highlights
Thrived in high-volume, fast-paced kitchen environments, effectively managing multiple tasks simultaneously to meet demanding service times.
Optimized time and task management, resulting in the timely delivery of all food orders and minimizing customer wait times by 15%.
Applied exceptional attention to detail and disciplined execution, ensuring consistent quality and presentation across all dishes.
About
Aspiring Junior Developer with a solid foundation in programming and a proven track record across sales, administration, and hospitality. Leverages exceptional problem-solving, clear communication, and rapid adaptability cultivated in diverse, fast-paced environments.
Languages
English
Skills
Software Development
HTML & CSS (Website Structure & Styling), Basic JavaScript, Problem Solving & Debugging, Understanding of Software Development Life Cycle (SDLC).
Sales & Customer Service
Client Relationship Management, Product Presentation & Persuasion, Customer Support & Issue Resolution, Strong Communication Skills.
Hospitality & Service
Food Preparation & Kitchen Support, Time Management in Fast-Paced Environments, Attention to Detail, Customer Interaction & Service Delivery.